Brain Gym Connect

Transforming Brain Health Monitoring

✨ Simplifying business management and customer experience through UX. ✨

Brain Gym Connect is software designed to assist the organization's employees in managing their mental health effectively and allow well-being to be tracked at individual, departmental, and organization-wide levels for the most comprehensive view of your organization’s Brain Health.

My role & responsibilities

UX Designer, my responsibilities, and tasks include - requirement gathering, competitor analysis, module identification, user stories, information architecture, wireframes, UI design and prototyping, and dev support.

Team

1 Lead, 2 UX Designer, 1 UX writer, 3 UI Designer and 25 Developers

Business Challenge

Despite having an innovative and well-articulated concept, the client faced challenges with technical expertise. It became apparent that they required a partner who could understand their vision, navigate the complexities of the project, and effectively drive it to a successful completion.

Solution Overview

We proposed a plan that would give the client everything they wanted from BrainGym. The app would be easy to use, respect employee privacy, and help everyone manage their mental health better.

1. Daily Check-Ins:

We recommended a short survey that employees could quickly complete.

2. Community:

We thought a chat room would be a wonderful location for employees to discuss their experiences.

3. Individual Support:

We recommended a private chat function that allows employees to schedule discussion sessions with mental health coaches.

4. Team Overview:

We also believed it would be beneficial for the corporate team to be able to see how everyone was doing overall. So we offered a dashboard that provides an overview of the workforce's mental health.

5. Health Connectivity:

Lastly, we suggested that BrainGym should work together with other health apps. This way, employees can get a full picture of their health all in one place.

Design Process

🔍

Discover ->

✍🏻

Define ->

✒️

Design ->

👩🏻‍💻

Develop ->

🚚

Deliver

⚠️ Disclaimer

For confidentiality reasons, I have hidden names, some information, and limited the work I can show.

🔍 Discover

We place a strong emphasis on identifying and learning more about how to use research and understand the mental health tracking space.

Key Challenge

Identifying a niche in a saturated market

The mental health and wellness space already had a wide range of applications, making it difficult to identify unique features that would set Brain Gym apart. We needed to find a balance between adding new functionalities and ensuring ease of use.

Competitor Analysis

Evaluated existing wellness apps to identify unique selling points (USPs), feature gaps, and common user pain points. Focused on features like well-being surveys, health tracking, and progress improvement.
A detailed look at our competitors really helped us understand what Brain Gym's competition is good at and where they might be falling short. This information allowed us to come up with our unique solution to address any gaps in the market.

Module /Feature Identification

Clearly defined the main app features and ensured each module catered to different user roles (employee, coach, admin, and corporate).

✍🏻Define

We develop a solid foundation for the user experience through personas, user stories, and information architecture.

Key Challenge

Designing for diverse user needs

Brain Gym had four distinct user groups: employees, coached, corporate and administrators, each with different goals and needs. Balancing their varying requirements while keeping the app intuitive was a key challenge.

User Personas

Representing the different types of users through personas by documenting their needs, pain points, and motivations.
We created personas for each user-type and ensured that the app addressed each group's distinct needs, from individual mental health tracking to organizational reporting.

User Stories

Mapped out user journeys such as completing mental well-being assessments, reviewing department health trends, accessing organizational reports, and many more.

Information Architecture

We structured the app to ensure intuitive navigation for all users while providing access to complex organizational insights.

✒️Design

We create intuitive and visually appealing interfaces based on the defined structure and user needs.

Key Challenge

Balancing simplicity with comprehensive features

The biggest design challenge was creating an interface that was minimal and non-overwhelming for users while still allowing access to detailed insights at various levels (individual, departmental, organizational).

Wireframes

Ensuring the wireframes captured both granular and high-level information in a balanced, digestible manner.
Iterated on wireframes by conducting early user testing, ensuring clarity of layout and easy access to vital features for each user group.

UI Designs

We designed a clean, calming interface that used soft colors, white space, and intuitive navigation to avoid overwhelming users with too much data at once.
Each user type had a tailored experience—employees had minimalistic personal dashboards, while corporate users had access to in-depth analytics.

Prototype

We built interactive high-fidelity prototypes for testing key interactions, such as completing mental health assessments, reviewing reports, and managing privacy settings.

👩🏻‍💻Development

Ensure smooth collaboration between designers and developers for Web, Android, and iOS platforms.

Key Challenge

Maintaining design consistency across platforms

With Brain Gym needing to work seamlessly across web, Android, and iOS platforms, one of the main challenges was ensuring a consistent user experience across devices while respecting the specific design guidelines of each platform.

Solution

I led workshops to ensure developers understood design goals and user stories for a smooth development process. Design documentation and prototypes were shared to ensure consistency, and frequent feedback loops between design and development ensured that the product met its intended experience on all platforms.

🚚Deliver

We delivered a polished, functional app that meets the client’s expectations. Brain Gym Connect app is now available on Google Play Store and App Store.

Key Takeaways

This was my first project as a UX Designer at Galaxy Weblinks where I learned that:

By following a structured design process—Discover, Define, Design, Develop, and Deliver—Brain Gym was successfully brought from concept to completion.
Cross-functional collaboration with developers from the start helped prevent technical roadblocks and ensured a seamless experience across platforms.

This experience also changed my way of thinking about the real world.

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